Terms & Conditions

By using this website, you agree to use it only for lawful purposes and in a way that does not harm the website, the business, or other users. Sisters Station reserves the right to update content, product information, policies, and website features at any time without prior notice.

We aim to keep all information on the site clear and current, but minor errors or temporary inaccuracies may occasionally occur. Continued use of the website means you accept these terms and any future updates made to them.

All products displayed on the website are subject to availability. Placing an order does not automatically guarantee final acceptance of that order. We reserve the right to cancel, decline, or adjust an order where necessary, including cases involving stock limitations, pricing issues, or incorrect product information.

Customers are encouraged to review product details, selected options, quantities, and order information carefully before completing checkout.

All prices shown on the website are listed in the applicable currency displayed at the time of purchase. Prices may be updated from time to time without prior notice.

Orders are only considered confirmed once payment has been successfully initiated and, where applicable, verified. If a payment attempt fails, expires, or is interrupted, the order may need to be resumed or retried before completion.

Delivery timelines and coverage areas may vary depending on the destination selected at checkout. Some areas may qualify for local delivery, while others may require alternative arrangements.

Customers selecting pickup are responsible for collecting their order from the chosen store location. For collection, customers may be asked to provide order confirmation or proof of purchase.

Sisters Station does not offer refunds on items purchased through the website or in store.

If a customer receives an item that does not meet their size requirements or no longer suits their needs, they may visit either store location to request an exchange, subject to product condition and availability.

Where approved, an item may be exchanged for another item of equal value. If the preferred replacement is unavailable, a swap for a similar item of equal value may be arranged. Exchanges are only accepted for items returned in an appropriate condition.

We do our best to keep stock levels accurate, but product availability may change without notice. In rare cases, an item ordered online may become unavailable before processing is completed.

Where this happens, customers may be contacted regarding suitable alternatives, exchanges, or order adjustments.

Customers are responsible for providing correct and complete information during checkout, including contact details, delivery address information, and pickup selections where applicable.

Sisters Station will not be responsible for delays or complications resulting from incomplete, inaccurate, or outdated customer information.

While we aim to provide a smooth and reliable shopping experience, Sisters Station is not liable for indirect or incidental losses arising from temporary service interruptions, payment gateway issues, courier delays, or stock-related adjustments.

Nothing in these terms is intended to limit any rights that may apply under relevant consumer protection laws where such rights cannot legally be excluded.

These terms and conditions may be updated from time to time to reflect business changes, operational updates, or improvements to the website experience. The latest version published on this page will apply.